Customer Care Officer at Agaciro Development Fund-Rwanda

November 26, 2019

Position 3: Customer Care Officer

Reports to: Administration Officer

Principal responsibilities:

Welcome and direct visitors, in person or on telephone; answer or refer their inquiries and maintains logbook

Operate the AGDF telephone switchboard by receiving, giving and dispatching office telephone communication to the relevant recipients
Receive, register and distribute all incoming and outgoing documents
Support the filing of institutional documents
Assist in the management of store and logistical matters as may be required

Job Profile

Bachelor’s degree in public relations, communications, marketing, or office management.
At least 3 years of experience in the public relations, communications, marketing or customer care environment.
Good spoken and written communication skills in English and knowledge of French would be added value.
Excellent language skills (written and spoken) in Kinyarwanda and English

How to Apply

Interested applicants should submit their CV with copies of their degrees, certificates, and cover letter addressed to the CEO and three references to the address below not later than 29th November 2019.

Kiyovu RSSB Tower II, 3rd Floor

P.O.Box 674, Kigali, Rwanda


A full job description will be e-mailed only to candidates holding the required certifications with the requisite level of experience.

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