Front Desk Officer(15K)-Mombasa

THE ROLES ARE IN MOMBASA.

Our CLient is looking for a passionate Front Desk Officer to fill the position.

Receptionist: Starting salary 15,000.

Below is what we are looking for:

Responsibilities

• Handle and respond to general correspondences
• Receive, issue receipts and register all payments from Members and Non-members.
• Produce daily summaries and periodic reports
• Balance the sales on a daily basis and maintain daily reports.
• Report any feedback, complaint or hazard to the relevant authority for effective operations.
• Ensure the safety of all Hotels’ property under your jurisdiction.
• Report loss/theft immediately to the manager.
• Handle all membership queries and respond with relevant information to all enquiries.
• Handle all incoming and outgoing membership calls and escalate all technical enquiries to the membership desk.
• Maintaining a complaint log tool and sharing the report on a daily basis to the membership desk.
• Compiling details of all enquiries and their nature and forwarding the same to the membership desk for further action.
• Any other duty as assigned from time to time.

Qualifications:

• Should be computer literate
• Be presentable and approachable female from 25-30 years of age

• Diploma in Front Office operations Certification in Customer care relations
• Knowledge in Technical Areas

HOW TO APPLY

Interested candidates should email their CV stating their current salary to jobs@jobsikaz.com quoting the job title, “Front Desk Officer” on the subject line.

Only shortlisted candidates will be contacted.