Front Desk Officer(15K)-Mombasa

November 11, 2019



Our CLient is looking for a passionate Front Desk Officer to fill the position.

Receptionist: Starting salary 15,000.

Below is what we are looking for:


  • Handle and respond to general correspondences
  • Receive, issue receipts and register all payments from Members and Non-members.
  • Produce daily summaries and periodic reports
  • Balance the sales on a daily basis and maintain daily reports.
  • Report any feedback, complaint or hazard to the relevant authority for effective operations.
  • Ensure the safety of all Hotels’ property under your jurisdiction.
  • Report loss/theft immediately to the manager.
  • Handle all membership queries and respond with relevant information to all enquiries.
  • Handle all incoming and outgoing membership calls and escalate all technical enquiries to the membership desk.
  • Maintaining a complaint log tool and sharing the report on a daily basis to the membership desk.
  • Compiling details of all enquiries and their nature and forwarding the same to the membership desk for further action.
  • Any other duty as assigned from time to time.


  • Should be computer literate
  • Be presentable and approachable female from 25-30 years of age
  • Diploma in Front Office operations Certification in Customer care relations
  • Knowledge in Technical Areas



Interested candidates should email their CV stating their current salary to quoting the job title, “Front Desk Officer” on the subject line.

Only shortlisted candidates will be contacted.

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