Pre -Sales Representative(30K)- Nairobi and Machakos

November 18, 2019

Our client is a business-to-business marketplace platform that sources products directly from farmers and delivers it to urban retailers. They are looking forward to filling more positions.

JOB PURPOSE

To ensure high levels of customer engagement & satisfaction of customers by ensuring frequent visits to vendors to generate orders and professional after-sales support.

Location: Nairobi and Machakos

Salary:30k plus Commission

JOB RESPONSIBILITIES

  1. Customer Acquisition
    Sensitize vendors who fit the description of the market segment serves about our products and how we work.
  2. Vendor Contracting
    Capture accurate vendor information using the Data Management System: Vendor name, outlet type, Customer ID, Location & Route.
  3. M-Commerce Adoption
    Assist vendors to adapt to the use of the e-commerce platform by teaching them how to use the App whilst ensuring that volume, accuracy, and timeliness of orders generated by vendors on the assigned route meet the set target.
  4. Customer Retention
    Ensuring that through the quality of service rendered, existing customers continue to choose as their preferred supplier of FFV & FMCG. In addition, grow footprint by activating more vendors in the assigned route.
  5. Relationship Management
    Ensure that vendors receive timely and accurate information about the company’s initiatives such as price changes, new product listings, promotions & new ways of working.
  6. Resource Utilization
    Efficiently use company resources to ensure optimal returns for the Company. This includes ensuring that the motorcycle, DMS handsets, and other assets as may be allocated are in proper working conditions and available for inspection should the need arise.

 KEY PERFORMANCE INDICATORS

  • Order fulfillment vs. order generation rates
  • % Order matching
  • Sales revenue
  • Sales volumes
  • Percentage of market share growth
  • NPS Scores in respective routes

COMPETENCIES
• Demonstrated knowledge and experience in sales coordination;

  • Customer Focus;
  • Entrepreneurial;
  • Planning and organizing skills;
  • Negotiation skills;
  • Excellent communication and interpersonal skills;
  • Proven integrity, transparency and accountability;
  • Attention to detail.

QUALIFICATIONS
· Minimum 1-year FMCG presales experience; particularly merchandising in general trade;
· A valid certificate of good conduct;

How to apply
Interested candidates should email their CV stating their current salary to jobs@jobsikaz.com quoting the job title i.e ”Pre-sales Representative”.The deadline for application is 21st Nov 2019.

Only qualified candidates will be shortlisted.

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