Service Manager at Sheffield Steel Systems

July 24, 2018

Our services entail Concept Design, Customized Solutions, Fabrications, Supplies, and Spares and after Sales Services. Sheffield provides a one stop shop solution for setting up and equipping a wide range of food and beverage facilities including Kitchens, Restaurants, Bar and Coffee Shops.

We seek to hire a Service Manager with the following experience.

Sheffield Steel Systems

  • Job Type:Full Time
  • Qualification:BA/BSc/HND
  • Experience:10 years
  • Location:Nairobi
  • Job Field:Engineering / Technical

Sheffield Steel Systems Limited is a registered company specializing in the provision of Kitchen and Laundry Solutions. We are located off Mombasa road near Syokimau railway station.

Job Responsibilities

  • Strategy implementation to achieve service excellence during installation and after sales.
  • Create a strong team of technicians who are sound technically, motivated through regular trainings and understand service delivery levels.
  • Create and offer to customers of Bronze, Silver and Gold service contracts with different terms of operations.
  • Ensure good interaction with our suppliers to ensure that we are up to date with knowledge and tools.
  • Achieve sufficient revenue out of the opportunities available in servicing our installations by sale of spares.
  • Work with Sales Managers to ensure that our Services excellence add value to Sales process and brings huge goodwill.
  • Management of operational tools and controlling and maintaining of spare parts stocks.
  • Managing Repair and maintenance of machinery, equipment and appliances both for Sheffield and Customer either at site or in the Workshop. This may include preparing quotations, sourcing, modifications etc.
  • Preparing Annual Maintenance Contracts and Free Maintenance Contracts Proposals.
  • Planning and scheduling for execution to ensure timely deliveries and customer satisfaction.
  • Documenting reports and maintaining daily, weekly and Monthly reports

Qualifications

  • Bachelor’s Degree in Electrical or Mechanical Engineering.
  • 10 Years working experience.
  • Excellent communication and analytical skills and can work under pressure.
  • Good customer service skills.
  • Dynamic with good problem solving skills.
  • Strong leadership and ability to couch and motivate teams.
  • Good interpersonal skills

Method of Application

Interested and qualified candidates who meet the above qualifications should send their application indicating their current Gross salary by 20th August, 2018 to hr@sheffieldafrica.com

Sheffield steel systems is a professional company and does not charge any amount of money during the recruitment process .Only shortlisted Candidates who meet our expectations will be contacted.

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